How Pricing Works
Understand scope-based pricing and what you actually pay.
Scope-based pricing
Pricing on HomeSorted is based on the scope of your job, not fixed rates. When you post a job, providers assess the work required and bid accordingly. This means you get competitive, fair prices tailored to your specific needs.
Pay only when the job is done
No upfront deposit. You confirm the booking, the provider does the work, and only then do you pay — securely via PayFast or in cash on completion. Like a Bolt ride: confirm now, pay at the end.
Tip: If anything goes wrong before completion (no-show, late, unsafe), tap "Report a problem" on the job page and we'll review it.
Platform commission
HomeSorted charges a 15% platform commission on each job. This is already factored into the provider's bid — you never pay extra on top of the quoted price.
Urgent job premium
Need someone today? Mark your job as "Urgent" for an additional R35 flat fee. Urgent jobs get priority visibility and faster provider response times.
24-hour protection window
After a job is marked complete, you have a full 24-hour window to review the work. If there's an issue, raise a dispute and payment is held until resolved. If everything is good, payment releases automatically after 24 hours.
Tip: Always inspect the work carefully. Take photos if you spot any issues — they help resolve disputes faster.