Contact & Support
The routes below are the fastest way to reach the right team at HomeSorted. Please use the address most closely matching your query — it goes to a specialist inbox and is answered faster than the general address.
Customer support (fastest)
WhatsApp support on +27 73 033 0676 — replies within 30 minutes during business hours (Monday to Friday, 08:00-18:00 SAST). For account questions and booking help.
- General support: support@homesorted.co.za — responded within 24 hours.
- Editorial team & corrections: editorial@homesorted.co.za — responded within 5 working days.
- Privacy & POPIA requests: privacy@homesorted.co.za — responded within 21 calendar days.
- Legal notices & complaints: legal@homesorted.co.za — responded within 10 working days.
- Press & partnerships: press@homesorted.co.za — best-effort response.
Company details
HomeSorted (Pty) Ltd, South African company registration 2026/189269/07. Registered office address available on written request to legal@homesorted.co.za.
Regulator complaint routes
If you have already contacted us and are not satisfied with our response, you may lodge a complaint with the Information Regulator of South Africa (POPIA matters), the National Consumer Commission (consumer protection), or the small-claims court in your jurisdiction.
Related pages
Editorial Standards
HomeSorted's editorial policy: how we research prices, verify claims, credit authors, correct mistakes and refuse sponsored content. Reviewed February 2026.
Privacy & Security
Summary of HomeSorted's privacy practices: POPIA compliance, data storage, encryption, right to access, right to erasure, and how to contact the Information Officer.
Community Guidelines
The behaviours and standards expected of every HomeSorted client and provider. Prohibited conduct, warnings, suspensions and permanent bans explained.
Safety Guidelines
The safety practices every HomeSorted client and provider should follow when booking or completing a home-service job. Covers pre-arrival, on-site and payment safety.
Spot an issue on this page?
Email editorial@homesorted.co.za — we log substantive corrections publicly on the Corrections page.