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For Providers 5 min read

Provider FAQs

Common questions about earnings, jobs, and platform policies.

Earnings depend on your categories, availability, and ratings. A plumber doing 4 jobs per week at R1,200 each earns about R16,320/month after commission. A cleaner with weekly recurring clients can build R12,000+/month in predictable income. Top-rated providers earn significantly more.

After a job is marked complete, there's a 24-hour review window. If no dispute is raised, payment is automatically released to your bank account. Bank transfers typically take 1-2 business days after release.

Yes! You set your own bid for each job based on the scope of work. There are no fixed rates — you decide what to charge. Just be competitive with other providers in your area.

Declining individual jobs is fine — you choose which jobs to bid on. However, if you accept a job and then cancel, it negatively affects your completion rate and standing on the platform.

This depends on the job. Some clients provide materials; others expect you to bring everything. Always clarify in the chat before accepting a bid. Most successful providers own their own tools.

You need to submit 4 documents: certified SA ID, bank confirmation letter, police clearance certificate, and a live selfie. Our team reviews them within 24-48 hours. You can't bid on jobs until verified.

Absolutely! Select all the categories you're skilled in. More categories = more job opportunities. You can update your categories any time from your profile.

HomeSorted operates across all 9 South African provinces. When you sign up, you specify your service area. You'll only see jobs within your area.

Still need help?

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